Honeycomb provides metrics to observability platform for service request monitoring

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Observability platform supplier Honeycomb revealed it has added a Honeycomb Metrics providing to its cloud service that surfaces insights utilizing a assemble many IT groups already make use of to handle their environments. Honeycomb made the announcement immediately throughout its on-line o11ycon+hnycon convention.

The corporate has been on the forefront of a race to exchange conventional monitoring instruments with an observability platform that gives extra context. The Honeycomb strategy relies on a proprietary knowledge retailer that’s accessed through a cloud service, and it’s designed to scale in a manner that permits all of the uncooked knowledge related to a particular IT occasion to be captured and analyzed. As compared, legacy utility efficiency administration (APM) platforms pattern knowledge captured from purposes to floor a sign of, for instance, a bottleneck. IT groups sometimes then must drill deeper into the applying utilizing further instruments to establish the foundation explanation for a difficulty.

Competing approaches

Rival observability platforms typically depend on distributed traces to allow IT groups to trace and observe service requests as they movement via distributed computing environments. The problem IT groups nonetheless face, nevertheless, is that they should instrument these purposes utilizing agent software program that needs to be deployed, managed, secured, and up to date inside each utility. The majority of present legacy purposes aren’t instrumented in any respect — primarily due to the effort and time required.

Honeycomb is making a case for an alternate strategy that permits IT groups to extra simply declare which occasions they wish to analyze after which pull all of the uncooked knowledge related to these occasions right into a Honeycomb cloud service the place analytics might be utilized. The Honeycomb Metrics service now surfaces analytics in a metric format that almost all IT groups already make use of immediately to research, for instance, log knowledge.

Different information

Along with launching Honeycomb Metrics, the corporate has additionally added a Question Information utility programming interface (API) and revamped the person interface for its Question Builder.

It’s not clear how lengthy IT groups will proceed to depend on metrics to research IT environments, however Honeycomb perceives a transparent want to fulfill IT groups the place they’re immediately reasonably than requiring them to embrace a completely completely different assemble to research observability knowledge, CEO Christine Yen stated.

The launch of the Honeycomb Metrics service follows a $20 million increase final February. However the firm faces stiff competitors. Along with a bunch of rival startup firms which have launched observability platforms, each supplier of an APM platform has now repositioned its choices as an observability cloud service.

Nonetheless, IT groups are revisiting how they handle IT within the wake of the COVID-19 pandemic as extra advanced cloud-native purposes are being deployed within the cloud. Observability platforms, along with offering extra context, allow IT groups to rationalize legacy monitoring instruments that are usually tied to a particular platform. Every of these instruments has its personal graphical person interface, which ends up in IT specialists needing to match and distinction analytics surfaced by disparate instruments. An observability platform makes IT groups extra environment friendly at a time when utility environments are been modernized utilizing microservices with advanced dependencies which are tough to trace.

As utility environments are modernized, the speed at which IT groups are embracing new frameworks to handle IT has gained momentum, Yen famous. “COVID accelerated an entire bunch of tendencies,” she stated.

Honeycomb claims to now have greater than 300 prospects, together with HelloFresh, Intercom, and Slack. As IT groups have nearly limitless choices, the problem is determining which of those platforms most closely fits not simply how they handle IT immediately however how they plan to take action tomorrow.


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